Shipping and Delivery
Shipping methods for your purchases are determined by types of items ordered. Smaller items tend to ship FedEx, some furniture ships with Threshold delivery, and the remainder ships with full-service In-Home Delivery. If your order includes an item being shipped via multiple methods, FedEx charges for items shipped outside the contiguous U.S. and Canada are appended to any applicable Threshold or In-Home charges. Your cart will reflect the delivery options available for your order
We ship to addresses within the United States, Canada and Puerto Rico; some limitations apply. We cannot ship to hotels, P.O. boxes or APO (Army Post Office), FPO (Fleet Post Office) or DPO (Diplomatic Post Office) destinations. Please call 888 798 0202 or email hmstore@hermanmiller.com for more information.
Delivery within the contiguous United States.
An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price.
Local and National shipping areas are determined by proximity to one of our shipping centers. If the delivery location is an island, there will be an additional $150 charge to Threshold and In-Home Deliveries.
| Shipping Method | Rate | Max Charge, regardless of order size |
|---|---|---|
| FedEx | Free | |
| Threshold Delivery | 10% of order value | $199 |
| In-Home Delivery, Local (within 75 miles) | $199 per trip | $199 |
| In-Home Delivery, National (more than 75 miles) | $299 per trip | $299 |
| In-Home Delivery, Time-Specific, Local (within 75 miles) | $299 per trip | $299 |
| In-Home Delivery, Time-Specific, National (more than 75 miles) | $399 per trip | $399 |
Delivery to Alaska, Hawaii or Puerto Rico.
An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price. If the delivery location is an island, there will be an additional $150 charge to Threshold and In-Home Deliveries.
| Shipping Method | Rate | Max Charge, regardless of order size |
|---|---|---|
| FedEx | 12% of order value | $499 |
| Threshold Delivery | 12% of order value | $499 |
| In-Home Delivery | $899 | $899 |
| In-Home Delivery, Time-Specific | $999 | $999 |
Delivery to Canada.
An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price.
Local and National shipping areas are determined by proximity to one of our shipping centers. If the delivery location is an island, there will be an additional $150 charge to Threshold and In-Home Deliveries.
| Shipping Method | Rate | Max Charge, regardless of order size |
|---|---|---|
| FedEx | FREE | |
| Threshold Delivery | 12% of order value | $199 |
| In-Home Delivery, Local (within 75 miles) | $299 per trip | $299 |
| In-Home Delivery, National (more than 75 miles) | $399 per trip | $399 |
| In-Home Delivery, Time-Specific, Local (within 75 miles) | $399 per trip | $399 |
| In-Home Delivery, Time-Specific, National (more than 75 miles) | $499 per trip | $499 |
Shipping Methods
FedEx
Delivered to your door. No signature required. Includes tracking. If destination is a multi-unit building, order will be left inside building entrance, not at your door.
Threshold Delivery
Delivered over your threshold. If destination is a multi-unit building, order will be left inside building entrance, not at your door. Includes an appointment with 4-hour delivery window. Does not include unpacking, assembly or removal of packing materials.
In-Home Delivery
Full-service delivery that includes placement in your room of choice, assembly and removal of packing materials by specially trained white-glove professionals. Includes an appointment with 4-hour delivery window. Does not include wall mounting or electrical installation.
In-Home Delivery, Time-Specific
Full-service delivery that includes placement in your room of choice, assembly and removal of packing materials by specially trained white-glove professionals. Includes an appointment with time-specific 2-hour delivery window. Does not include wall mounting or electrical installation.