Shipping and Delivery

 

Shipping methods for your purchases are determined by types of items ordered. Smaller items tend to ship FedEx, some furniture ships with Threshold delivery, and the remainder ships with full-service In-Home Delivery. If your order includes an item being shipped via multiple methods, FedEx charges for items shipped outside the contiguous U.S. and Canada are appended to any applicable Threshold or In-Home charges. Your cart will reflect the delivery options available for your order.

 

Select office and gaming seating ships free within the contiguous U.S. and Canada, excluding Alaska, Hawaii, and U.S. territories. To see if a chair qualifies for the offer, please refer to the product page. Applicable chairs will feature a free shipping message below the product name.

 

Our shipping methods are:

  • FedEx: Smaller parcels ship via FedEx, delivered Tuesday–Saturday. Typical delivery is 3–10 business days from shipment date.
  • Threshold: Furniture and larger parcels will be delivered over your threshold. Multi-unit building addresses will be left inside building entrance, instead of your door. Typical delivery is 1–3 weeks from shipment date (within the contiguous US). 4-hour delivery window. Excludes unpacking, assembly, and removal of packing materials.
  • In-home: Furniture ships with full-service in-home delivery, which includes placement in your room of choice, assembly, and removal of packaging. 4-hour delivery window.
  • In-home, time-specific: Furniture ships with full-service in-home delivery, which includes placement in your room of choice, assembly, and removal of packaging. 2-hour delivery window.

Shipping Details at a Glance

  • Your cart will reflect the different shipping options for each item.
  • We ship to the US, Canada, and Puerto Rico.
  • We can ship to a domestic freight forwarder of your choosing for delivery overseas. We cannot ship to hotels, P.O. boxes or APO (Army Post Office), FPO (Fleet Post Office) or DPO (Diplomatic Post Office) destinations. Please call 800.798.0202 or email hmstore@hermanmiller.comfor more information.
  • In-stock items ship within 1–5 business days.
  • Smaller items tend to ship FedEx, some furniture ships with Threshold delivery, and the remainder ships with full-service In-Home Delivery.
  • If your order includes an item being shipped via multiple methods, FedEx charges for items shipped outside the contiguous U.S. and Canada are appended to any applicable Threshold or In-Home charges.
  • For expedited shipping, contact your local store or call 800.798.0202 prior to placing the order. Most small-parcel in-stock items can be ordered with FedEx Next-Day or 2-Day Delivery at an additional cost. Some items may be excluded due to size, weight or fragility. Orders shipping to Alaska, Hawaii, Puerto Rico, or Canada also do not qualify.
  • An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price.

 


Delivery within the contiguous United States.

An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price.

 

Local and National shipping areas are determined by proximity to one of our shipping centers. If the delivery location is an island, there will be an additional $150 charge to Threshold and In-Home Deliveries.

 
Shipping Method Rate Max Charge, regardless of order size
FedEx Free on orders of $250 or more (some exclusions apply)*
Orders under $250 ship for a minimum of $14.95
*Select dining furniture ships for a flat rate fee of $49 per item
Threshold Delivery 12% of order value  $349
In-Home Delivery, Local (within 50 miles) $349 per trip $349
In-Home Delivery, Regional (from 50 - 100 miles) $399 per trip $399
In-Home Delivery, National (more than 100 miles) $499 per trip $499
In-Home Delivery, Time-Specific, Local (within 50 miles) $449 per trip $449
In-Home Delivery, Time-Specific, Regional (from 50 - 100 miles) $499 per trip $499
In-Home Delivery, Time-Specific, National (more than 100 miles) $599 per trip $599

 



Delivery to Alaska, Hawaii or Puerto Rico.

If the delivery location is an island, there will be an additional $150 charge to Threshold and In-Home Deliveries.

 

Shipping Method Rate Max Charge, regardless of order size
FedEx 12% of order value $499
Threshold Delivery 12% of order value $599
In-Home Delivery  $949   
In-Home Delivery, Time-Specific $1,049  

 



Delivery to Canada.

 

Local and National shipping areas are determined by proximity to one of our shipping centers. If the delivery location is an island, there will be an additional $150 charge to Threshold and In-Home Deliveries.

 

 
Shipping Method Rate Max Charge, regardless of order size
FedEx Free on orders of $250 or more (some exclusions apply)*
Orders under $250 ship for a minimum of $14.95
*Select dining furniture ships for a flat rate fee of $49 per item
Threshold Delivery 12% of order value  $349
In-Home Delivery, Local (within 50 miles) $499 per trip $499
In-Home Delivery, National (more than 50 miles) $599 per trip $599
In-Home Delivery, Time-Specific, Local (within 50 miles) $599 per trip $599
In-Home Delivery, Time-Specific, National (more than 50 miles) $699 per trip $699