Contact Us

There are three easy ways for you to get in touch with us.

We are experiencing higher than normal volume and are working to respond as timely as possible. Please note that it may take us up to 2 business days to reply. We appreciate your patience during this time. For the latest update on the status of your order, simply use Track my Order.

Need to return an item?
Start a Return

Email Us

Our inbox is always open. We respond to email messages in the order in which they're received, and promise to get to yours as soon as possible.

Chat Us

Our dedicated customer service team of trained ergonomic specialists are available to connect directly with you online during normal business hours. Click on the red chat bubble at the bottom right corner of our web pages, and select via video or text.
Learn more here.

Call Us


888 798 0202

Our customer service team is available Monday - Friday, 9am - 7pm EST, and Saturday 10am - 5pm EST. Our sales team of ergonomic specialists is available Monday - Friday, 9am - 9pm EST, Saturday 10am - 7pm EST, and Sunday 11am - 7pm EST. When calling, please choose from the following options to help us better serve you:

  • Press 1 to place an order, for product information, or design advice
  • Press 2 for questions on an existing order or a product you already own
    • Press 1 for Order Status, Cancellation, and Payment Questions
    • Press 2 for Returns, Service and Warranty, Product Issues, and any other questions

Our Response to COVID-19

Please visit this page for the latest on our continued efforts to keep our employees and customers safe.

Answers to many questions are also available on our FAQs page. You can also check the status of any order online by logging into your account.