There are three easy ways for you to get in touch with us.
For the latest update on the status of your order, simply use Track my Order.
Need to return an item?Start a Return
Our inbox is always open. We respond to email messages in the order in which they're received, and promise to get to yours as soon as possible.
Our dedicated customer service team of trained ergonomic specialists are available to connect directly with you online during normal business hours. Click on the red chat bubble at the bottom right corner of our web pages, and select via video or text.
Learn more here.
888 798 0202
Our customer service team is available Monday - Friday 9am - 7pm EST, and Saturday 10am - 5pm EST. Our sales team of ergonomic specialists is available Monday - Thursday 9am - 11pm EST, Friday 9am - 12am EST, Saturday 10am - 12am EST, and Sunday 11am - 11pm EST. When calling, please choose from the following options to help us better serve you:
- Press 1 to place an order, for product information, or design advice
- Press 2 for questions on an existing order or a product you already own
- Press 1 for Order Status, Cancellation, and Payment Questions
- Press 2 for Returns, Service and Warranty, Product Issues, and any other questions