Aeron Chair

Great!

I bought this chair 4 months ago. I love it.
One thing bothers me. I have one arm that is not as tight as the other. I have the fully adjustable arms option. The left is perfectly tight but the right slides too easily.
So I have to readjust it whenever I get up. I did not find how I could make this arm more tight.

I receive a chair, it was the wrong size. I sent it back and requested a different size but have heard nothing and received nothing.

I thought it was time to update my old Aeron chair, so I purchased this one. I'm 5'2". The old chair lowered enough for my feet to touch the ground, comfortably. This chair doesn't lower enough for my feet to touch the ground, so the chair is useless to me. It sits in my office, and my daughter uses it to spin around.

Arrived damaged, wheels broken off. Box was too small in my opinion to fit it. PAIN to return. Multiple e- mails , photo requests etc. Still no $$$ back on account.

great

The website said there was no assembly. However, the chair comes with the back not attached and there is no manual with the product to see how to do it, without damaging the chair. It only has a wrench, but no paperwork whatsoever.

I bought this chair used and was expecting to be able to adjust it to fit me. I am 5'3'' and weigh100 lbs. I couldn't get any of the adjustment tools to work at all. Is it necessary to be heavier and stronger to make it work? Would love some help on this.

This is my 5th Aeron chair. I love the comfort of this chair, even after sitting for hours! I like the spine support and arm support. Of course it looks great, too!

This is my second Aeron chair, the first lasting for 20 years. The new chair is awesome and of superb quality. I love the comfort and range of adjustments.

I sit for about 10 hrs a day every day. It's a great chair for the price, your rear will never hurt and your legs wont fall asleep . I can't say as for back pain as I've never had back pain with any chair besides with chairs on the level of folding chairs. Though I do prefer high quality gaming specific chairs I'm happy to sit in an Aeron chair any day!

As a side note, the Overwatch League uses Aeron chairs on stage.

I purchased my Aeron 10 years ago for my home office. As a mid-twenties designer, it was the fanciest thing I had ever owned. It's been with me through a few moves now and across thousands of miles - sometimes in the backseat of my car so I could keep an eye on it. As I sit here today, I feel just as much joy owning this chair as I felt the first day.

It was easy from delivery to use, very comfortable and flexible.

If you sit at a desk you must have this chair. Simple as that.

If you have had "regular" office chairs, you will never again sit in one without thinking of an Aeron. I got mine all tricked out. I waited a long time to do it. Way to long. Now my shoulder doesn't ache and my leg doesn't go to sleep. If they had a headrest, I'd probably sleep in the thing. And I still haven't used all the adjustments yet.

My boss ordered this chair for me and I love it! Super comfortable, rolls smoothly, and easy to adjust.

It was expensive but now that I have used it the chair is worth it. It is completely quiet and just feel like a well made piece. It looks great too. High tech.

Again, product itself is awesome.
However, Herman Miller's customer service was disappointingly poor. I don't want to buy in the future. 2 chairs were delivered. I called HM and returned. But again it delivered. I needed to change my work schedule for 2 times return. But nothing there from HM.

This form could not be submitted without a rating, which I would have preferred to have left blank.

I love the Aeron Chair but had to return it because it did not fit. The seat was not deep enough for me. I am not tall, but apparently somewhat longer in the thighs than most people my height and I found that the front edge of the chair put pressure on the backs of my legs a bit above my knees. No end of fiddling with the adjustments could make it comfortable. I have since found a chair that it is well made, although certainly not as beautiful, that features a seat that can be slid out a few inches. For me, that makes all the difference.

The Aeron is like a pair of gorgeous shoes that just don't work on my feet. I wish they did, but they don't.

The folks at Herman Miller were wonderfully understanding, and made the disappointing task of having to send back the chair as easy for me as possible. Even if you don't keep one of their chairs, they are great people to deal with.

I have no idea why I waited 20 years to buy this chair!! Love it!

I have had my Aeron for about 6 months and it started off being great but now I find Im getting lower back pain... I have tried to adjust my "Adjustable Lumbar Support" but it seems to not work very well atleast not for me... Oh well guess I should have spent the extra $20 for the "Posturefit SL" REALLY wish I could just exchange it.

Overall I love the chair. Extremely customizable when you get one with all the options. My only issue is with the Fully Adjustable Arms, they don't lock in place and I end up accidentally moving them around when getting up or when I'm moving around in the chair. Otherwise, I've never had a more comfortable chair. The Tilt Limiter with Seat Angle Adjustment is a must have option if you like to lean forward during a gaming session. The Adjustable PostureFit SL Support works great for support. Also, I'm 6'7" and was a little worried about the chair not being big enough for me but Size C ended up working great.

I already knew what I was getting with this chair as I've had one at work for more than 5 years. I bought it as a chair for getting desk work done at home, replacing a memory foam chair that had worn out.

Some people say that this chair isn't comfortable if you don't want to sit with what other people call "good posture" and would rather slouch or slope into your chair. They are correct. This isn't a chair for people who want poor posture. It is quite an opinionated chair.

However, if you aim to improve your posture or prevent it from getting worse then you will learn to sit in this chair and it will be very comfortable, especially when you have to sit for a long time!

The price is high, but it's a good quality chair and I'm hoping I won't have to buy another one for a very long time. All of the materials used appear to be very durable.

I've only had the Aeron for a few weeks, so I can't comment on longevity, but it feels like a very well-made product. I am only 5'5" so I'm shorter than average - which leads me to my 1st wish. I wish it can lower a little more. Even an inch would probably make a difference. 2nd, I have the largest size but I still wish the seat itself was a little wider at the front. It would make the outer portion of my thighs more comfortable.

Other than those two things, I love the chair because it's very comfortable, good quality and looks very nice.

I have it about a month, so far so good.

I was hesitant to spend so much on a chair but here it is, 13 years later, and it's one of the best purchases I ever made. They stand behind their warranty, too. When I had a problem with the seat base after 10 years they were right here and took care of it. I have significant problems with my tailbone and there's no way I could spend 10+ hours a day at my desk without my Aerons chair. Thank you, Herman Miller!

The chair feels and performs great! Minimal pressure on the spine, awesome lumbar support, and comfortable upper back & shoulder blade support for long hours. Chair moves with you for constant lower & upper back support. However, I agree with Roberta's comment; seat width needs to be noted and perhaps larger hip widths need to be accommodated so that the hard plastic edges don't dig-in!

I was very excited to receive the Aeron, and it was immediately amazing for my posture and general back and shoulder pain that I had been suffering with other chairs. However, even with the size C the front of the chair dug straight into the back of my leg and was extremely painful—and I’m not a tall person. After four days of trying to adjust it to make it comfortable with no success I realized it was time to return it. A chair at this price point shouldn’t have any problems with comfort, let alone cause actual pain.

The Aeron is absolutely beautiful to look at and it’s a solid well crafted piece of office equipment. The problem is it’s uncomfortable to sit in if you have legs and even worse if you like to open them. The molded hard plastic edges force your legs into a straight forward position and if you try to open your legs they get cut on the hard plastic edges. After all the hype and amazing reviews I read, I’m a bit disappointed that no one else picked up on this. I will say this, customer service was great to work with and they took the chair back without issue.

My third one! (I still have all three). Awesome chairs for 20 years and the new one I just bought is even better. Treat yourself and buy one of these chairs.

Having experienced back pain for many years I was pleased to narrow the source to what I thought was a quality chair from a major manufacturer. My pain has diminished significantly since replacing said chair with the Aeron Chair. Although I initially balked at the price, I am very thankful that I made the decision to purchase this wonderful aid! The ordering process was customer friendly leading me through the different options in configuring this " lifesaver ". With it's generous warranty I expect to use this chair for the rest of my life.

This is a great chair! But why is there no mention of the NET/SITTABLE SEAT WIDTH? People have hips, men as well! Length and weight are mentioned to determine chair size. So why forget length of upperleg for seatdepth and most off all HIPWIDTH TO DETERMINE MINIMUM NET!! SEATWIDTH NEEDED? I am 88kg and 179cm = Aeron chair size B. Forget it, my hips are too wide so i need size C. How about the other women?

Years ago, before I came to America, seating was a simple affair made of crude stone or wood, but I always yearned for something better. I remember when I first saw the Statue of Liberty as our boat entered New York Harbor, we thought the streets would be paved with gold and we would get decent seating, but our hopes were greater than our means. We had nothing in those days, and we settled into a poor immigrant neighborhood just a short walk from the docks. We had crude seating, it was shaped like a chair, still it was no Aeron. I worked hard for many years and carefully saved my money for better days in the future. We were able to move from the hot crowded tenements to a nicer apartment in the same slum. We got our own bathroom and even bought some furniture, but no Aeron. Now I am retired and I am able to enjoy the fruits of a lifetime of labor. With my savings, I bought an Aeron chair. Now this is a chair! This is why I came to America!

Comfortable chair and amazing quality!

I purchased a number of chairs that claimed to be as good as the Aeron. Nothing beats the real thing.

I've just taken delivery of a remastered Aeron in Mineral & Polished Al for my wife's home office and noticed that my own Aeron was just coming up to its 4th Birthday.

The remastered one does feel a tiny bit different, the base seems slightly more forgiving on the new one, more comfy maybe, if that's possible.

I do like (and prefer) the added flexibility of the new arms.

However I do feel my "original" retains the iconic look with its executive fabric and the larger "bulb" under the seat.

We are now a happy Herman Miller couple!

After recovering from the initial sticker shock, I did the math on a fully-optioned Aeron, and learned that over the expected lifetime (at least 15 years) of this chair, the amortized cost is around 25 cents per day, small price to pay for my long-term health. I already have the older classic version that is 15 years old, and except for the scratched casters and faded arm pads, everything looks and functions as near-new, especially the mesh seat and back. In fact, the older it got, the better the plastic graphite base/frame parts looked, faded into a metallic luster and hardness that is hard to tell that it's actually plastic. Also, I've come to appreciate the classic, now-understated aesthetics of the Aeron. Unlike other chairs with every adjustment option and flashy designs, the Aeron remains a purpose-driven machine, with function following form.

For potential buyers, I recommend getting at least these options: lumbar support, tilt limiter and seat angle, and height adjustable arms. On my new remastered version, I couldn't tell much difference between the old lumbar support of the classic Aeron and the new Posturefit SL on the remastered. The forward seat angle (with tilt limiter set to the most forward position) really supports my back when I'm leaning into the keys, which is often, and no other chair I've tried does this so well or at all. If possible, also consider the fully adjustable arms, which when angled in tight toward the body, elbows can rest naturally when typing. The leather arm pads are certainly not necessary, but it's nice to have on the one part of the chair that I constantly touch with my hands. The vinyl arm pads on my classic are fine and durable, but the luxurious feeling of leather and stitching was worth the additional $80 for me. My only regret with the options I chose is the polished aluminum. I thought they would be more shiny, but they're rather duller than I imagined from the photos, and the base will probably scratch and dull even more over time. In comparison, the graphite on my classic still looks great.

If I had complaints about the Aeron in general it's that there is small but noticeable wobble when I jiggle the seat. I bought two at the same time, and they both do this. Once I sit on it, the wobble doesn't seem to affect performance, but considering the overall build quality, this flaw is noticeable. My older classic doesn't do this, and I do worry about longevity on this remastered. Another issue might be the shipping. I decided to order directly from HM, and I expected the chairs to come directly from their warehouse. Instead, they were shipped from Design Within Reach, a highly reputable retailer no doubt, but not what I expected. Also, although both were delivered sooner than the confirmation email indicated, they were delivered separately on two different dates, and the tracking numbers from my confirmation email didn't match the actual shipments. Small quibbles.

Being in finance in NYC for nearly 20 years now, I've used older versions of the "Aeron" chair and they were superb! The support, height, depth, and adjustable functions such as the lumbar support of those chairs were incredible. This new "redesigned" chair though, has a lot to be desired - to be honest the old versions were much superior to this new model. The models we had around the mid-2000s were the best in my opinion as far as how many things you could adjust, the lumbar support, depth, height, etc. - this new chair just doesn't have the dimensions. It appears they've reduced/decreased "inches" off of a lot of the dimensions such as seat depth, seat height, etc, while also removing some adjustable options such as not being able to adjust the seat depth, which his a huge disappointment for this new chair and the lumbar mechanism for either type of lumbar support now available falls flat compared to the models around 2006-2007.

The older model around that time frame was solid as a rock, had all kinds of great dimensions to fit anyone, even very long legged/tall people and tall and big people etc. - these chairs seat depth is sooo shallow it doesn't fit right and cuts off circulation! And you cannot adjust the set "out" or "in" closer or away from the back rest - so unfortunate. Like I said, it appears they've found ways to cut corners to reduce cost for them, but the price is still high, and actually higher compared to 10-15 years ago when the chairs were still excellent. For the quality you are getting now - it's better to look elsewhere.....

Enjoying it so far.

Conforms to the body, easily adjustable, great support.

Let me start by saying I didn't get to pick my chair, but it doesn't matter, because I still got what I would have picked! Many years ago, my mother sold office furniture, and even today she says Herman Miller is the best. After 10 years with this chair, I have to agree. My office has nearly 100 of these chairs, and as far as I know, everyone loves them.

One word of advice: dust builds up under/in/on the chair in places you don't readily notice, and guarantee your janitor likely isn't looking. Every so often, you need to turn the chair upside down and give it a really good cleaning. Otherwise, like me, you'll be on the floor looking for something you dropped and be horrified by what you notice. That's on me, not the chair, but now you can't say you didn't know. I don't feel so bad now that I've shown several co-workers and theirs were just as dusty.

I had one at work for ten years and loved it, the best, most comfortable desk chair I ever had. I retired and bought one for my home office and have used it for over six years. I have never had a problem with the chair and I wouldn't think of using another chair, although I probably will never have to. Pricey, yes, but very solid, high quality, great design and really worth every single penny.

The chair arrived earlier than promised, was completely assembled :) and easily adjusted. The chair is very sturdy and generally comfortable. It took me a few days to get the settings the way I want them, but after a few weeks I feel like it was a good investment.

Also, the warranty is better - by far - than the other chairs I purchased and returned.

Great char. I just wish i could remove the arm rests or have an option to buy it without arm rests

it was my dream chair until i got it. since it has really soft cushioning, it cannot support lower back at all. since I changed my chair to this one, i got serious lower back pain in one week, my doctor diagnose me with herniated disk at lower back, and the problem was from its soft cushion. this chair is so great, good quality, but it is terrible for people with lower back pain.

I found myself looking for a more ergonomic desk chair since I found myself sitting for longer periods of time. I began to research which chair to get. Time and time again the Aeron would come up as being the best of the best. I was put off by the price at first. But I kept coming back to it. What caught my eye first was the way the chair allows you to tilt forward as you work. I saw this demonstrated in a video online and I was sold. After receiving my Aeron, it was this very feature that made me fall in love with this chair. The Aeron offers perfect ergonomic support of your back. This is felt both when you lean back and as you sit up and lean forward. Better than that, you feel like you’re weightless as all pressure on your legs and hips seems to vanishes entirely. Don’t let the price dissuade you. It’s absolutely worth it. This chair came well packed and is made of the highest quality materials.

I have owned multiple Aeron Chairs and while I like them I find that the wheels fall apart after 10 years. The replacement wheels that you get from Herman Miller are just not as good as 3rd parties who use roller blade type designs. I must say I was sick of picking up broken pieces of the wheels.

Most comfortable chair I had and tried a few. Easy to adjust to individual needs.

Love the chair and it's adjustability! dislike that it came with some manufacturing defect in the threads of the seat area where the weave is really misaligned!

This chair was expensive, but its lumbar support keeps my lower back in alignment and has reduced pinched nerve pain. And it is comfortable.