Herman Miller creates inspiring designs to help people do great things at work, for learning, for wellness, at home, wherever people are. Our designs and the designers who work with us solve real problems for people and their organizations. We stand behind the quality of our solutions 100 percent, which ensures that people have the tools they need to do their best.
Our warranty covers everything—including electrical components, casters, pneumatic cylinders, tilts, and all moving mechanisms. It recognizes the changing nature of work and the need for products that can stand up to continuous use. And it means that when warranty work is performed in the U.S. and Canada, Herman Miller foots the bill.
Full Warranty Details
If you need product service or repair, please contact the Herman Miller dealer, retailer, or our online store where you purchased your product. They will be able to make the final determination whether the issue is specifically covered under the warranty and eligible for replacement or repair.
See our FAQ page for answers on other topics.
If you're not sure where your product was originally purchased, please give us a call at 888 798 0202 or send us an email with your order number and MFG date from your product label so we can connect you with the appropriate dealer or retailer.
Use our Locator to find the dealer or retailer closest to you. They will be happy to help you with your warranty request.
Chairs – The label will be on the underside of the seat
Filing and Storage – The label will be inside the second drawer from the bottom
Tables – The label will be located on the underside of table top
Systems Products (panels, overhead storage) – The label will not be easily visible to you as we have designed it to be inconspicuously placed inside the panel system. Please contact a Dealer in your area to schedule a service visit.
A certified Dealer will be happy to help you identify and order the appropriate parts.
We do have a Global network of Authorized Dealers. Use our Global Locator to find the dealer closest to you.
You can find an authorized dealer or retailer by using our Find a Location link.
Because Herman Miller cannot guarantee the condition or authenticity of the components used for these products, they unfortunately would not be covered by Herman Miller's warranty. However, by working directly with the reseller, they may have more options for you to consider.