Warranty and Service

At Herman Miller, we work for a better world around you. Our products— and our promise to stand behind their quality 100 percent—are designed to improve your environment whether it's an office, hospital, school, home, an entire building, or the world at large.

What's Covered

Our warranty covers everything—including electrical components, casters, pneumatic cylinders, tilts, and all moving mechanisms. It recognizes the changing nature of work and the need for products that can stand up to continuous use. And it means that when warranty work is performed in the U.S. and Canada, Herman Miller foots the bill.

Full Warranty Details

How to Schedule Service

Because each product is built to order, there is a limited window for changes or cancellations before the product enters the final production stages.

Whether you have any warranty questions, want to schedule service or just need to order parts, we want to ensure you are taken care of. For your convenience, we have more than one option to meet your service needs.

      1. You are welcome to contact our preferred partner for service and warranty needs. All of our technicians are trained
          and certified, and use only genuine Herman Miller parts.

            Office Designs
            www.OfficeDesigns.com
            customercare@officedesigns.com
            877 349 2424


      2. If you would prefer to contact us directly, we can answer any questions about service, warranties, or ordering parts and
          can help you coordinate the service for your Herman Miller product:

            Herman Miller Customer Care
            hmstore@hermanmiller.com
            888.798.0202