Shipping and Delivery

Shipping Charges

All of our chairs ship for $29 per chair with Inside Delivery, with the exception of our Eames Lounge Chair & Ottoman, Eames Chaise and Nelson Coconut Chair. For the Eames Lounge & Ottoman, Eames Chaise, Nelson Coconut Chair and all other products offered on our store, shipping is charged based on a percentage of your order total:

• Orders up to $1,000 are billed at 8% of order total.
• Orders over $1,000 up to $3,000 are billed at 7.5% of order total.
• Orders over $3,000 are billed at 7% of order total.

If your order includes any of the work chairs that ship for a flat fee of $29 each, their price counts toward your order total. Here's how delivery would be calculated on an example order that includes these work chairs:

        2 Aeron chairs ($869 each x 2 = $1,738)
        1 Envelop Desk ($960)

        Order Total = $2,737 ($1,738 + $960 = $2,698)
        This puts the total order in the 7.5% shipping bracket because the $2,698 order total is between $1,000 and $3,000.

        Inside Delivery Total = $130.00
        Breakdown of delivery cost: $29 + $29 (for each of the chairs) + $72.00 for the desk ($960 x 7.5%)

White Glove Delivery can be added to your order for an additional $100. Please note that the maximum shipping charge for each Inside Delivery order is $500. Maximum charge for a White Glove Delivery order is $600.

Shipping Methods

We have a variety of shipping methods available to ensure a quality delivery experience:

• Inside Delivery service is used for most chairs, desks, and larger items. These orders are delivered by freight carrier. Our carrier will call to schedule your inside delivery.
• White Glove Delivery is available on many large products and includes delivery to any room in your home plus up to one hour of setup and assembly.
• FedEx Ground is used for smaller items such as lighting and accessories.

Shipping Time

Most products ordered from The Herman Miller Store are custom built for you. Once your order is built and shipped, delivery takes between 3 and 10 business days. For Inside Delivery and White Glove Delivery, you will receive a phone call from our delivery service to schedule your delivery.