We at the Herman Miller Store strive to exceed your quality and service expectations. If you are not satisfied with an item purchased online from the Herman Miller Store, we will gladly accept return items for a full credit within 30 days of delivery. Please contact us at 888.798.0202 or Email us to initiate your return request. Refunds will be given in the original payment form and applied when the product arrives at Herman Miller.
Please keep in mind that furniture is vulnerable to damage during shipping; please be sure to keep the original packaging materials for items you may wish to return.
RISK OF LOSS
All items purchased from Herman Miller are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. If your order is placed with a purchase order, the shipping term of FOB Herman Miller shipping dock will supersede any shipping terms in your purchase order.
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