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Customer Service

You’re in Great Hands

Welcome to the Herman Miller Store! We’re delighted that you’ve chosen to shop with us. For more than 75 years, our company name has stood for design innovation and quality, and we’re pleased to be sharing our love of design directly with you. If you have any questions or problems with an order, please call us at 888.798.0202. We stand behind our products with a comprehensive warranty. You can buy furniture from us with confidence.

Furniture Made to Order

Herman Miller builds all furniture to order, so each product will have a lead time, which is the time necessary to build the product and deliver it to you once you’ve placed an order. We also offer a quick ship option for popular configurations of select products, which can reduce the lead time significantly.

Changes and Cancellations

Cancelations can be made any time prior to the shipment of your order. To make any changes we would need to cancel the original order and place a new order for the updated item(s).

Taxes

All prices are U.S. dollars, and because we have a physical presence in every state, sales tax must be applied to all sales.

Payment Options

For your convenience, we accept US-bank-issued Visa, MasterCard, Discover, and American Express credit and debit cards, as well as PayPal payments.

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