3-Inch Hard Floor or Carpet Caster




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3-Inch Hard Floor or Carpet Caster

3-Inch Hard Floor or Carpet Caster

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Item Number: 8995962

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Item Number: 248282


Thanks to its larger size, this 3-inch replacement caster works well in areas with plush or high-pile rugs and carpets. And thanks to its polyurethane tread, it's also safe for hard floors. Purchase comes with 1 caster.

3-Inch Hard Floor or Carpet Caster


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1 Caster
Packaging Type:
Assembly Required:
Care and Maintenance

With regular care and maintenance, your Herman Miller product will provide many years of superior performance and satisfaction. To maintain quality, please follow the cleaning procedures outlined here.

The instructions for the care and maintenance of Herman Miller products are provided to you as a service. No warranty is implied since results may vary.



For normal cleaning, wash plastic surfaces with a soft cloth soaked in mild detergent and warm water. Rinse thoroughly and dry with a soft cloth. Do not use solvents or abrasive kitchen cleaners.

0 reviews Be the first to review the 3-Inch Hard Floor or Carpet Caster
4.5 / 5.0
15 Reviews
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
October 31, 2019
5 months ago
Casters okay but Expensive
The casters work fine but were 3 times more expensive than an OEM caster that I found. Disappointing that the disparity was that much. Both appear to be excellent quality and as I have 3 areon chairs it is important.
September 29, 2019
6 months ago
Response from Herman Miller
Thank you for taking the time to share your feedback. We can only speak to the integrity of our own casters since we take great care to test our products for quality and safety.
October 1, 2019
Melissa M
Replacement of 3" Hard-Floor/Carpet Casters
After some 15+ years of using our Herman Miller chair exclusively on polished concrete flooring, the old 3" casters finally wore-out. We replaced all five of them with five new 3" Hard Floor/Carpet Casters and the chair is like new! The chair retained its original comfort level and now slides on the polished concrete floor like it was on a ice. What a pleasure.
September 4, 2019
7 months ago
I like it to replace my chair
January 5, 2019
This product is a replacement
This product is a replacement for my Aeron chair that I have had for about 20 years. The service to replace these castors was seamless. Thanks.
June 21, 2017
Great product
Your web site was easy to follow and got the product that i needed for my 40 year old chair!
December 26, 2016
was really pleased with the product but disappointed to find that i could purchase 2 sets of 5 for what i paid for the 2 casters
December 24, 2016
Herman Miller is timeless
I've had my Aeron Herman Miller Chair for nearly 17 years and the only upgrade was taller rollers because of new carpeting. The new rollers were exactly top quality, just like the originals. Great Product, fair prices and durability. That says it all.
September 12, 2016
Great addition to a great chair
I just recently bought my 2nd Aeron chair, the 1st was purchase about 20 years ago, still looks new, but has been adopted by my wife. The older one is used on a hardwood store. My new one is used on a carpet and the 3-inch wheels roll great on the carpet.
June 17, 2016
How do you know what wheel to buy? there is no way to know!
I have a standard Aeron chair and during a move the caster was lost so I thought "this is not rocket science, how hard would it be to replace?" I chose the most standard wheel listed since my chair is totally standard - but when the wheel arrives it is too big compared to the others - there is no way of knowing whether it will be too big or small, you are rolling the dice whatever you do. Now I have one big wheel and 4 smaller wheels.

As an aside - I do believe the Aeron chair is the best chair on the market - I've worn the posture fixer products and the aeron chair was the best at making the posture acceptable when at work.
March 3, 2016

Product Q&A

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Browse 11 questions Browse 11 questions and 11 answers
How can I tell hardwood floor casters from carpet casters ?

I bought my Aeron from a used furniture dealer. He did not know which casters were already on the chair. I am using the chair on a hardwood floor. Visually they look identical to the picture of the hardwood floor caster. How can I tell if my casters are suitable for hardwood floors ?
A shopper on Mar 1, 2016
Best Answer: Hardfloor or carpet casters have a softer edge which helps prevent the floors from scratching as you roll over debris. They also provide a smoother and quieter roll on the hard surface.

Attached is a photo showing the difference between the two types of casters. Notice how the edge of the hardfloor or carpet caster differs from the carpet caster. If you have any additional questions, please contact the Herman Miller Store at 888-798-0202 or hmstore@hermanmiller.com
How do you replace old casters with new ones?

The old casters are disintegrating, leaving black plastic bits all over the floor, but it's hard to tell how to remove them. Or how they might be replaced.
A shopper on Jul 6, 2015
Best Answer: To replace the casters, follow these steps:

1) Lay the chair on it's back

2) Pull out the old casters by grabbing the base with your non-dominate hand and pulling the caster with your dominate hand. The caster should pull right out.

3) Push the new ones in. You'll feel them click in.

Please contact the Herman Miller Store if you have any further questions at 888-798-0202 or hmstore@hermanmiller.com.
Do these fit the new Aeron Remastered chairs?
A shopper on Nov 25, 2016
Best Answer: Yes, the 3-inch Hard Floor or Carpet Caster will fit the new Aeron Chair.

Please contact the Herman Miller Store if you have any further questions at 888-798-0202 or hmstore@hermanmiller.com.
How many are in one box?

The description isn't clear whether you get one or a set in the box.
A shopper on May 30, 2015
Best Answer: When purchasing Casters, the pricing and shipping information is for one caster only. If you are looking for more than one caster, you will want to change the quantity amount in your cart from one, to the number of casters you are wanting.

If you have any other questions, please reach out to the Herman Miller Online Store at hmstore@hermanmiller.com or 888.798.0202.
are these good for regular caper caster chairs, and not just the multi purpose caper?

I've had my caper chair with casters for many years and the casters have come apart. Do these come in a set of 4? Will they fit my chair? Is it easy to take off the old and put on the new casters?
A shopper on Apr 17, 2015
Best Answer: The 3-inch hard floor or carpet casters would work with the Caper Multipurpose chair (5-star base), but will not work with the Caper Stacking chair. The Caper Stacking chair requires a different type of caster that would not be found on the Herman Miller Store site.

An Authorized Herman Miller Dealer in your area will be happy to help you find the Caper Stacking chair�you're looking for. Please use our Find a Location link�below to locate the dealer closest to you:


Should you run into any challenges, please contact the Herman Miller Store at 888.798.0202 or hmstore@hermanmiller.com.
Do the wheels come off for cleaning the hub ie hair?
A shopper on Mar 15, 2017
Best Answer: The casters can be removed from the base. However, they cannot be taken apart.

Please contact the Herman Miller Store if you have any additional questions at 888-798-0202 or hmstore@hermanmiller.com.
Do you have any castors that include a breaking option?

We would like castors that we can lock so that they do not move when we don't want them to - at least 2 out of 5 should work to stabilize the chair more, do you have such an option for castors?
A shopper on Jun 5, 2016
Best Answer: Herman Miller does offer a 2.5 inch hard floor or carpet braking caster. The braking caster will make the chair difficult to roll when the chair is not in use. When a user is sitting in the chair the chair will roll freely. These casters can be purchased through an Authorized Dealer. You can find a Dealer using this link - http://www.hermanmiller.com/where-to-buy.html

If you have any other questions, please contact the Herman Miller Store at 888-798-0202 or hmstore@hermanmiller.com
I have plastic feet on my Setu chair. Can I replace them with casters?
A shopper on Nov 8, 2015
Best Answer: The 4-star base is only offered with the swivel glide option due to stability reasons. We do not recommend using casters with the 4-star base.

If you have any further questions, please contact the Herman Miller Store at 888-798-0202 or hmstore@hermanmiller.com.
Which are the best casters for plush carpets?
A shopper on Jul 24, 2015
Best Answer: For thick or plush carpets, Herman Miller does recommend going with the largest caster, the 3-inch caster. The 3-inch caster will allow the chair to move through the thicker carper easier. The larger casters will also raise the base of the chair up so the chair doesn't get stuck in the carpet.

If you have any other questions, please reach out to the Herman Miller Online Store at hmstore@hermanmiller.com or 888.798.0202.
Can I switch my existing carpet glides on my caper chairs for casters?
A shopper on May 19, 2015
Best Answer: The Caper Stacking chairs require specific casters and replacement parts to make the conversion from glides to casters. These casters and replacement parts are not available through the Online Store.

An Authorized Dealer in your area would be happy to help order the necessary parts. To find the Authorized Dealer in your area, please follow this link: http://www.hermanmiller.com/Store/Find-a-Location

If you have any other questions, please reach out to the Herman Miller Online Store at hmstore@hermanmiller.com or 888.798.0202.
Which are the best casters for new hard wood floors?
A shopper on May 13, 2015
Best Answer: Both of our Hard Floor or Carpet Casters are great for hard wood floors. The only difference is the .5" inch that you gain from the 3" inch Hard Floor or Carpet casters.

Please contact the Herman Miller Store if you have any further questions at 888-798-0202 or hmstore@hermanmiller.com