Aeron Chair

The color of arm-pads is not matching with the color of the chair frame. Never had this problem before. The customer service didn't help either. I wanted to return the chair, the customer service person said HM would send me a return label, but have not received it yet even after more a week long waiting.

I changed my desk from counter height to standard desk height... I previously used the Aeron Stool. The Aeron Chair was a natural choice. The Aeron is the most comfortable chair I have ever used and is rock solid for the abuse I dish out to it!

Had one at work. Bought one for home after retirement.
Good build quality. Comfortable. Adjustable. Open-weave seat fabric breathes. Looks good. Casters roll well.
Expensive but worth the cost.

I love my new Herman Miller chair. IT is super comfortable. I love that I can adjust it to fit me.

I purchased this chair for my husband for Christmas. It arrived with a broken caster. It tips without that caster so I requested a new one. After several emails to the salesperson, It has yet to be replaced making it unusable. Working on returning it now as it seems as though we will not be getting a new caster any time soon. For such an expensive chair I had assumed that customer service would be outstanding. Disappointed. I should have listened to my husband and gone to Office Depot for a less expensive office chair.

I just received my Aeron chair from Herman Miller their online store. My research led me to Herman Miller specifically the Aeron, I had a chance to visit a Design Within Reach in Paramus NJ and actually sit in the chair. I was able to sit in the Aeron while the store represrentative served me coffee and explained the various adjustements of the chair.
I am writting this review from my Herman Miller Aeron and recommend this chair 100% !!!

love my chair. have had it since 1998 or so. in that time its needed a couple of repairs. right now, I'm in need of a new left arm support for a size C. having trouble finding on. Question: are all the arm parts the same size? B same as C?

My husband got his Aeron Chair as a gift from his mother over 15 years ago, and he is still using it, finally, we got one for myself. I ordered the small one since I'm 5"2' and it fits just right and no more lousy old chair, mostly I feel complete back support which is very important especially if you sit for a long period of time.

I looked on the web to understand all its operations and gadgets. Yet I have not really understood how to fit it to my liking. Can I go to a showroom and get some instructions and information? Or what do you suggest? Thanks.

15+ years ago we had our first experience.
A relationship that was respectful and always supportive for the longest time..
So good we decided to go around again...
So happy to have this unselfish flexible office mate back again!
Thank you

This is such a beautiful and iconic chair. You will feel empowered at your desk while comfortably relying on the quality built that Herman Miller has brought to this masterpiece. You will definitely realize that this is not an ordinary chair that you are sitting in and you’ll be ever thankful that you own one. Pure bliss.

I bought a chair for my home office. I love it...it looks great, is very adjustable, and super comfortable. I work long hours and spend lots of time in my office. It's worth every cent.

I looked around on Amazon for cheaper chairs. I've had cheaper chairs as well. They don't look nice, they don't move well, and they are hard to adjust. You pay for what you get.

Thanks!

I've been using the Aeron for a few weeks now and it's done wonders for my back pain. Would definitely recommend this chair to anyone with ergonomics/posture issues.

The chair is comfortable but I feel like I'm sliding forward all the time unless I'm lean back. There's no way to adjust the angle of the seat. I ordered my chair with upgrades but I'm really not sure if I received them because there wasn't an accompanying packaging slip. I have no idea if my wheels were upgraded.

Comfortable for long time periods.
This is second one because first one (still in use) worked so well and has lasted years with no problems. Price well worth the long term.

The best chair I've found with respect to comfort and adjustability. It may be pricey, but it's worth it.

I finally bit the bullet and sprung for the Aeron chair during a Black Friday deal. I spend between 9 and 12 hours a day working from home and figured I should treat my body and back with more respect so I can keep working years from now without pain. My only complaint is about how much the chair cost, however I have to admit that it is far more comfortable than any chair I've ever owned and helps me to sit with much better posture throughout the day. So if this chair lasts at least 10 years, I'm going to consider it an excellent buy and a worthwhile investment in my body, career, and business.

Oh, and the fact the chair shipped quickly and fully assembled in perfect condition was impressive as well.

Unconscionably expensive, but the only chair I've found that works for me. Excellent quality, unparalleled design.

Excellent delivery service and we are really enjoying the chair-very comfortable and easy to adjust for two different people.

I bought this chair for my husband's birthday after a trip to the Merchandise Mart in Chicago to try the different chairs out. He doesn't remember how to work the features of the chair and there were no directions with the chair. Could you send directions?

tl;dr
The chairs I had before Aeron were not chairs at all.

During 5 days I use this chair, my right knee pain did not appear as before.
Leather armpads is something very, very good. Nice to touch and very kinesthetic.

Have been using one at work for about a year. Just bought one for my home.

Chair makes clicky noise when coming up from a tilt limited angle. Armrests (fully adjustable ones) make annoying sound when you put your weight on them in the middle (does it on both sides so certain it isn't a workmanship defect). The posturefit parts make noise if you have them adjusted on the looser side.

You may not notice this stuff I you are in a loud office environment, but it is very easily noticible in a quiet home (full disclosure, I'm very picky). How did your designers, engineers, and quality assurance people not catch this stuff? I would gladly pay even more than the already very steep price for a product that doesn't make annoying clicky sounds (quiet but noticable).

On a positive note, the ergonomics are incredible. The materials are second to none. I also love the aesthetics.

Herman Miller, please fix your product and hit me up. I would gladly purchase again if random parts of the chair didn't pop and click.

Still in the market for a good ergonomic chair since embody has horrible armrests and mirra has durability issues (easily cracking plastic).

Good quality chair, if it were priced between $300-$700...

For $1,600, this chair should blow your mind, it does not do that.

I was experiencing sciatic nerve pain. I saw Herman Miller on “How It’s Made” and took an interest. I have had the chair for about a month now. The pain has gone away and I am more agile after sitting at my desk for extended periods.
The chairs are very expensive, but it was money well spent

I’m 6’2”, skinny and have a hard time finding a chair that fits me. I got the large version of this chair and it’s still too short for my torso. It’s fine when I have it locked upright and I sit up straight, but when I lean back, the hard plastic rim hits right across my shoulder blades. However, with a 3rd party headrest from Amazon, it fixed the discomfort and made it fully usable. I love the customization and use the multi position tilt lock far more than I anticipated. The hard-floor casters are awesome! I glide around easily even on my low-pile rug. I use the old version of the Aeron at my work and can feel the improvement in the lumbar support of the new version. For anyone that hasn’t tried the chair yet, it doesn’t “wow” immediately with comfort like a cushy recliner. The “wow” factor comes when you get out of the chair after a 10-hour work day and you aren’t sore.

Nice to see (and feel) that the praise for this chair was/is warranted. This is something that's "expensive in a good way"...meaning it's worth it. Make sure you order the correct size for your build. I'm extremely comfortable in the largest size and found the online sizing chart to be accurate. The chair was well-packed and arrived without damage. I ordered directly from the Herman Miller online store, and I would not hesitate to do so again. Not sure what else I can say. Extremely satisfied.

Just arrived today. I was very hesitant to purchase such an expensive chair, but my old $80 executive chair from Staples was going bad... and I was willing to afford the upgrade to last at least a decade. Had a few decade-old models at work so I knew ahead of time what kind of chair it was.

My only complaint is that the standard/non-adjustable arms are a bit too low for my taste, though that's completely my fault for not paying the extra 100 or so dollars to upgrade them to height-adjustable. Since it's my fault for not wanting to spend the extra money, and probably not worth a return/refund I won't take a star away, since the chair is very high quality and deserving of 5 stars.

Back support is very nice, the mesh you sit on is very comfortable, and build quality is fantastic.

i feel weightless sometimes while sitting and the build is great.

only thing is i kinda wish the edges weren’t hard plastic. sometimes i like to fold on leg under the other and this chair keeps me from doing (might be a good thing), but i’d like to.

The only function I'm not satisfied with is forward tilt, since it couldn't be locked at that position. More specifically, I couldn't sit firmly and comfortably without the chair back support, but it lacks that steady support while at forward tilt status. I sincerely hope forward tilt can lock the chair at that position.

The chair was comfortable however it didn't do enough for my back pains to justify the cost. I have unfortunately since returned it. While owning it I enjoyed teh adjustability, and the lumbar support was decent however I wish it had gone a little higher.

My negatives include price as mentioned, and as someone who likes to sit cross legged unfortunately the plastic frame digs into my feet when I have them up.

Super expensive, but one of the best things I have ever bought. If you spend a lot of time sitting down it's worth the investment. Incredible chair, really enjoying it!

Once the chair is adjusted most adjustments don't need to be touched again. Flexible good support extremely comfortable. This is my 3rd one. I love them.

The Aeron is the most comfortable chair I have ever owned. I ordered it with ever option available.

My favorite feature is that this is the quietest gliding chair I have ever owned. Whatever these casters are made of is incredible, completely silent on my Vitrazza Glass Chair Mat.

The Aeron is almost perfect; and it can be improved in only a few areas as follows:

The adjustable Lumbar & Posturefit could be redesigned to adjust a bit easier. I am unable on mine to lower where the support sits in the small of my back and it needs to be about an inch lower for perfect fit.

The Adjustable arm rests are really nice, but sometimes I wish I could swing them down and move the completely out of the way so that my arms are completely free on the sides…. If only there were a hinge of some sort for each arm rest that I could use to swing/rotate them both down and out of the way…. I also do not like that when I sit, I tend to use my arms to 0ease my self into the chair by putting my hands on the arm rests, and my weight sends them flying forward. There should be a lock on them, so that for each position forwards and back, they can be locked into place.

Finally I wish there were a matching factory headrest option. Sometimes I want to just lean back and rest my head against something as well for a minute while I think…. I am not too keen on the 3rd party options out there.

good posture support and easy to move around

well made, comfortable

It arrived pre-built. It’s strong, sturdy, flexible, and most importantly, comfortable. Would buy again, but this one bankrupt me.

The Aeron Chair has dramatically reduced my seated back pain related to an injury. The seat forward tilt and the multiple recline locks are critical to my comfort during the work day. Thank you for building a great chair for those of us with back pain.

This purchase was to replace an old HM chair of the same type.
Two employeees of mine found this chair uncomfortable and requested different chairs.
We are still trying to return this chair.
Amber told us Fedex would contact us for pick-up and this has NOT happened. We are still trying to return this chair.
Not Happy!

I have tried numerous office chairs of various quality. The Aeron chair is by far the best. I have had some hip injuries and found that sitting for long periods of time made the problem worse. What is amazing is that the hip pain does not happen when I sit in my Aeron chair. If you are looking for comfort when working, I highly recommend this chair!

As a chair costing around $1500, the box of delivery is half broken and put upside down at my front door.

I think Herman Miller should provide a better delivery service for a chair of this kinda of price!

Great!

I bought this chair 4 months ago. I love it.
One thing bothers me. I have one arm that is not as tight as the other. I have the fully adjustable arms option. The left is perfectly tight but the right slides too easily.
So I have to readjust it whenever I get up. I did not find how I could make this arm more tight.

I receive a chair, it was the wrong size. I sent it back and requested a different size but have heard nothing and received nothing.

I thought it was time to update my old Aeron chair, so I purchased this one. I'm 5'2". The old chair lowered enough for my feet to touch the ground, comfortably. This chair doesn't lower enough for my feet to touch the ground, so the chair is useless to me. It sits in my office, and my daughter uses it to spin around.

Arrived damaged, wheels broken off. Box was too small in my opinion to fit it. PAIN to return. Multiple e- mails , photo requests etc. Still no $$$ back on account.

great

The website said there was no assembly. However, the chair comes with the back not attached and there is no manual with the product to see how to do it, without damaging the chair. It only has a wrench, but no paperwork whatsoever.

I bought this chair used and was expecting to be able to adjust it to fit me. I am 5'3'' and weigh100 lbs. I couldn't get any of the adjustment tools to work at all. Is it necessary to be heavier and stronger to make it work? Would love some help on this.

This is my 5th Aeron chair. I love the comfort of this chair, even after sitting for hours! I like the spine support and arm support. Of course it looks great, too!

This is my second Aeron chair, the first lasting for 20 years. The new chair is awesome and of superb quality. I love the comfort and range of adjustments.