Contact Us
There are three easy ways for you to get in touch with us.
For the latest update on the status of your order, simply use Track my Order.
Need to return an item?
Start a ReturnEmail Us
Our inbox is always open. We respond to email messages in the order in which they're received, and promise to get to yours as soon as possible.
Chat Us
Our dedicated customer service team of trained ergonomic specialists are available to connect directly with you online during normal business hours. Click on the red chat bubble at the bottom right corner of our web pages, and select via video or text.
Learn more here.
Call Us
888 798 0202
When calling, please choose from the following options to help us better serve you:
- Press 1 to place an order, for product information, or design advice
- Press 2 for questions on an existing order or a product you already own
Customer Service
Monday - Friday: 9am - 7pm EST
Saturday: 10am - 5pm EST
Product Questions & Sales
Monday - Saturday: 10am - 12am EST
Sunday: 11am - 11pm EST
Our Studios and call centers will have limited hours on the following days: