Warranty and Service

From design to manufacturing, delivery to service, when you buy from Herman Miller, you can expect quality. We confidently back every Herman Miller product with a warranty that covers virtually everything—including electrical components, casters, pneumatic cylinders, tilts, and all moving mechanisms. Though terms vary from 1- to 12-year coverages, our commitment never does. We stand by every product, 100 percent.

Herman Miller testing and production methods go beyond furniture industry standards so that every product exceeds expectations. After all, when you design products that are timeless, it only makes sense to build them to last.

Full Warranty Details 

How to Schedule Service

If you need product service or repair, please contact the Herman Miller dealer, retailer, or our online store where you purchased your product. They will be able to make the final determination whether the issue is specifically covered under the warranty and eligible for replacement or repair. Whenever warranty work is performed in the U.S. and Canada, we cover it.

Frequently Asked Questions on Warranty and Service

See our FAQ page  for answers to common questions about warranty and service.