Aeron Chair

Have been using one at work for about a year. Just bought one for my home.

Chair makes clicky noise when coming up from a tilt limited angle. Armrests (fully adjustable ones) make annoying sound when you put your weight on them in the middle (does it on both sides so certain it isn't a workmanship defect). The posturefit parts make noise if you have them adjusted on the looser side.

You may not notice this stuff I you are in a loud office environment, but it is very easily noticible in a quiet home (full disclosure, I'm very picky). How did your designers, engineers, and quality assurance people not catch this stuff? I would gladly pay even more than the already very steep price for a product that doesn't make annoying clicky sounds (quiet but noticable).

On a positive note, the ergonomics are incredible. The materials are second to none. I also love the aesthetics.

Herman Miller, please fix your product and hit me up. I would gladly purchase again if random parts of the chair didn't pop and click.

Still in the market for a good ergonomic chair since embody has horrible armrests and mirra has durability issues (easily cracking plastic).

Good quality chair, if it were priced between $300-$700...

For $1,600, this chair should blow your mind, it does not do that.

I was experiencing sciatic nerve pain. I saw Herman Miller on “How It’s Made” and took an interest. I have had the chair for about a month now. The pain has gone away and I am more agile after sitting at my desk for extended periods.
The chairs are very expensive, but it was money well spent

I’m 6’2”, skinny and have a hard time finding a chair that fits me. I got the large version of this chair and it’s still too short for my torso. It’s fine when I have it locked upright and I sit up straight, but when I lean back, the hard plastic rim hits right across my shoulder blades. However, with a 3rd party headrest from Amazon, it fixed the discomfort and made it fully usable. I love the customization and use the multi position tilt lock far more than I anticipated. The hard-floor casters are awesome! I glide around easily even on my low-pile rug. I use the old version of the Aeron at my work and can feel the improvement in the lumbar support of the new version. For anyone that hasn’t tried the chair yet, it doesn’t “wow” immediately with comfort like a cushy recliner. The “wow” factor comes when you get out of the chair after a 10-hour work day and you aren’t sore.

Nice to see (and feel) that the praise for this chair was/is warranted. This is something that's "expensive in a good way"...meaning it's worth it. Make sure you order the correct size for your build. I'm extremely comfortable in the largest size and found the online sizing chart to be accurate. The chair was well-packed and arrived without damage. I ordered directly from the Herman Miller online store, and I would not hesitate to do so again. Not sure what else I can say. Extremely satisfied.

Just arrived today. I was very hesitant to purchase such an expensive chair, but my old $80 executive chair from Staples was going bad... and I was willing to afford the upgrade to last at least a decade. Had a few decade-old models at work so I knew ahead of time what kind of chair it was.

My only complaint is that the standard/non-adjustable arms are a bit too low for my taste, though that's completely my fault for not paying the extra 100 or so dollars to upgrade them to height-adjustable. Since it's my fault for not wanting to spend the extra money, and probably not worth a return/refund I won't take a star away, since the chair is very high quality and deserving of 5 stars.

Back support is very nice, the mesh you sit on is very comfortable, and build quality is fantastic.

i feel weightless sometimes while sitting and the build is great.

only thing is i kinda wish the edges weren’t hard plastic. sometimes i like to fold on leg under the other and this chair keeps me from doing (might be a good thing), but i’d like to.

The only function I'm not satisfied with is forward tilt, since it couldn't be locked at that position. More specifically, I couldn't sit firmly and comfortably without the chair back support, but it lacks that steady support while at forward tilt status. I sincerely hope forward tilt can lock the chair at that position.

The chair was comfortable however it didn't do enough for my back pains to justify the cost. I have unfortunately since returned it. While owning it I enjoyed teh adjustability, and the lumbar support was decent however I wish it had gone a little higher.

My negatives include price as mentioned, and as someone who likes to sit cross legged unfortunately the plastic frame digs into my feet when I have them up.

Super expensive, but one of the best things I have ever bought. If you spend a lot of time sitting down it's worth the investment. Incredible chair, really enjoying it!

Once the chair is adjusted most adjustments don't need to be touched again. Flexible good support extremely comfortable. This is my 3rd one. I love them.

The Aeron is the most comfortable chair I have ever owned. I ordered it with ever option available.

My favorite feature is that this is the quietest gliding chair I have ever owned. Whatever these casters are made of is incredible, completely silent on my Vitrazza Glass Chair Mat.

The Aeron is almost perfect; and it can be improved in only a few areas as follows:

The adjustable Lumbar & Posturefit could be redesigned to adjust a bit easier. I am unable on mine to lower where the support sits in the small of my back and it needs to be about an inch lower for perfect fit.

The Adjustable arm rests are really nice, but sometimes I wish I could swing them down and move the completely out of the way so that my arms are completely free on the sides…. If only there were a hinge of some sort for each arm rest that I could use to swing/rotate them both down and out of the way…. I also do not like that when I sit, I tend to use my arms to 0ease my self into the chair by putting my hands on the arm rests, and my weight sends them flying forward. There should be a lock on them, so that for each position forwards and back, they can be locked into place.

Finally I wish there were a matching factory headrest option. Sometimes I want to just lean back and rest my head against something as well for a minute while I think…. I am not too keen on the 3rd party options out there.

good posture support and easy to move around

well made, comfortable

It arrived pre-built. It’s strong, sturdy, flexible, and most importantly, comfortable. Would buy again, but this one bankrupt me.

The Aeron Chair has dramatically reduced my seated back pain related to an injury. The seat forward tilt and the multiple recline locks are critical to my comfort during the work day. Thank you for building a great chair for those of us with back pain.

This purchase was to replace an old HM chair of the same type.
Two employeees of mine found this chair uncomfortable and requested different chairs.
We are still trying to return this chair.
Amber told us Fedex would contact us for pick-up and this has NOT happened. We are still trying to return this chair.
Not Happy!

I have tried numerous office chairs of various quality. The Aeron chair is by far the best. I have had some hip injuries and found that sitting for long periods of time made the problem worse. What is amazing is that the hip pain does not happen when I sit in my Aeron chair. If you are looking for comfort when working, I highly recommend this chair!

As a chair costing around $1500, the box of delivery is half broken and put upside down at my front door.

I think Herman Miller should provide a better delivery service for a chair of this kinda of price!

Great!

I bought this chair 4 months ago. I love it.
One thing bothers me. I have one arm that is not as tight as the other. I have the fully adjustable arms option. The left is perfectly tight but the right slides too easily.
So I have to readjust it whenever I get up. I did not find how I could make this arm more tight.

I receive a chair, it was the wrong size. I sent it back and requested a different size but have heard nothing and received nothing.

I thought it was time to update my old Aeron chair, so I purchased this one. I'm 5'2". The old chair lowered enough for my feet to touch the ground, comfortably. This chair doesn't lower enough for my feet to touch the ground, so the chair is useless to me. It sits in my office, and my daughter uses it to spin around.

Arrived damaged, wheels broken off. Box was too small in my opinion to fit it. PAIN to return. Multiple e- mails , photo requests etc. Still no $$$ back on account.

great

The website said there was no assembly. However, the chair comes with the back not attached and there is no manual with the product to see how to do it, without damaging the chair. It only has a wrench, but no paperwork whatsoever.

I bought this chair used and was expecting to be able to adjust it to fit me. I am 5'3'' and weigh100 lbs. I couldn't get any of the adjustment tools to work at all. Is it necessary to be heavier and stronger to make it work? Would love some help on this.

This is my 5th Aeron chair. I love the comfort of this chair, even after sitting for hours! I like the spine support and arm support. Of course it looks great, too!

This is my second Aeron chair, the first lasting for 20 years. The new chair is awesome and of superb quality. I love the comfort and range of adjustments.

I sit for about 10 hrs a day every day. It's a great chair for the price, your rear will never hurt and your legs wont fall asleep . I can't say as for back pain as I've never had back pain with any chair besides with chairs on the level of folding chairs. Though I do prefer high quality gaming specific chairs I'm happy to sit in an Aeron chair any day!

As a side note, the Overwatch League uses Aeron chairs on stage.

I purchased my Aeron 10 years ago for my home office. As a mid-twenties designer, it was the fanciest thing I had ever owned. It's been with me through a few moves now and across thousands of miles - sometimes in the backseat of my car so I could keep an eye on it. As I sit here today, I feel just as much joy owning this chair as I felt the first day.

It was easy from delivery to use, very comfortable and flexible.

If you sit at a desk you must have this chair. Simple as that.

If you have had "regular" office chairs, you will never again sit in one without thinking of an Aeron. I got mine all tricked out. I waited a long time to do it. Way to long. Now my shoulder doesn't ache and my leg doesn't go to sleep. If they had a headrest, I'd probably sleep in the thing. And I still haven't used all the adjustments yet.

My boss ordered this chair for me and I love it! Super comfortable, rolls smoothly, and easy to adjust.

It was expensive but now that I have used it the chair is worth it. It is completely quiet and just feel like a well made piece. It looks great too. High tech.

Again, product itself is awesome.
However, Herman Miller's customer service was disappointingly poor. I don't want to buy in the future. 2 chairs were delivered. I called HM and returned. But again it delivered. I needed to change my work schedule for 2 times return. But nothing there from HM.

This form could not be submitted without a rating, which I would have preferred to have left blank.

I love the Aeron Chair but had to return it because it did not fit. The seat was not deep enough for me. I am not tall, but apparently somewhat longer in the thighs than most people my height and I found that the front edge of the chair put pressure on the backs of my legs a bit above my knees. No end of fiddling with the adjustments could make it comfortable. I have since found a chair that it is well made, although certainly not as beautiful, that features a seat that can be slid out a few inches. For me, that makes all the difference.

The Aeron is like a pair of gorgeous shoes that just don't work on my feet. I wish they did, but they don't.

The folks at Herman Miller were wonderfully understanding, and made the disappointing task of having to send back the chair as easy for me as possible. Even if you don't keep one of their chairs, they are great people to deal with.

I have no idea why I waited 20 years to buy this chair!! Love it!

I have had my Aeron for about 6 months and it started off being great but now I find Im getting lower back pain... I have tried to adjust my "Adjustable Lumbar Support" but it seems to not work very well atleast not for me... Oh well guess I should have spent the extra $20 for the "Posturefit SL" REALLY wish I could just exchange it.

Overall I love the chair. Extremely customizable when you get one with all the options. My only issue is with the Fully Adjustable Arms, they don't lock in place and I end up accidentally moving them around when getting up or when I'm moving around in the chair. Otherwise, I've never had a more comfortable chair. The Tilt Limiter with Seat Angle Adjustment is a must have option if you like to lean forward during a gaming session. The Adjustable PostureFit SL Support works great for support. Also, I'm 6'7" and was a little worried about the chair not being big enough for me but Size C ended up working great.

I already knew what I was getting with this chair as I've had one at work for more than 5 years. I bought it as a chair for getting desk work done at home, replacing a memory foam chair that had worn out.

Some people say that this chair isn't comfortable if you don't want to sit with what other people call "good posture" and would rather slouch or slope into your chair. They are correct. This isn't a chair for people who want poor posture. It is quite an opinionated chair.

However, if you aim to improve your posture or prevent it from getting worse then you will learn to sit in this chair and it will be very comfortable, especially when you have to sit for a long time!

The price is high, but it's a good quality chair and I'm hoping I won't have to buy another one for a very long time. All of the materials used appear to be very durable.

I've only had the Aeron for a few weeks, so I can't comment on longevity, but it feels like a very well-made product. I am only 5'5" so I'm shorter than average - which leads me to my 1st wish. I wish it can lower a little more. Even an inch would probably make a difference. 2nd, I have the largest size but I still wish the seat itself was a little wider at the front. It would make the outer portion of my thighs more comfortable.

Other than those two things, I love the chair because it's very comfortable, good quality and looks very nice.

I have it about a month, so far so good.

I was hesitant to spend so much on a chair but here it is, 13 years later, and it's one of the best purchases I ever made. They stand behind their warranty, too. When I had a problem with the seat base after 10 years they were right here and took care of it. I have significant problems with my tailbone and there's no way I could spend 10+ hours a day at my desk without my Aerons chair. Thank you, Herman Miller!

The chair feels and performs great! Minimal pressure on the spine, awesome lumbar support, and comfortable upper back & shoulder blade support for long hours. Chair moves with you for constant lower & upper back support. However, I agree with Roberta's comment; seat width needs to be noted and perhaps larger hip widths need to be accommodated so that the hard plastic edges don't dig-in!

I was very excited to receive the Aeron, and it was immediately amazing for my posture and general back and shoulder pain that I had been suffering with other chairs. However, even with the size C the front of the chair dug straight into the back of my leg and was extremely painful—and I’m not a tall person. After four days of trying to adjust it to make it comfortable with no success I realized it was time to return it. A chair at this price point shouldn’t have any problems with comfort, let alone cause actual pain.

The Aeron is absolutely beautiful to look at and it’s a solid well crafted piece of office equipment. The problem is it’s uncomfortable to sit in if you have legs and even worse if you like to open them. The molded hard plastic edges force your legs into a straight forward position and if you try to open your legs they get cut on the hard plastic edges. After all the hype and amazing reviews I read, I’m a bit disappointed that no one else picked up on this. I will say this, customer service was great to work with and they took the chair back without issue.

My third one! (I still have all three). Awesome chairs for 20 years and the new one I just bought is even better. Treat yourself and buy one of these chairs.

Having experienced back pain for many years I was pleased to narrow the source to what I thought was a quality chair from a major manufacturer. My pain has diminished significantly since replacing said chair with the Aeron Chair. Although I initially balked at the price, I am very thankful that I made the decision to purchase this wonderful aid! The ordering process was customer friendly leading me through the different options in configuring this " lifesaver ". With it's generous warranty I expect to use this chair for the rest of my life.