Shipping and Delivery

The shipping methods for your purchases from the Herman Miller online store are determined by the type of item you’ve purchased. Smaller items tend to ship FedEx, and most furniture ships with full-service In-Home Delivery. Your cart will reflect the delivery options available for your order.

 

We ship to addresses within the United States, Canada and Puerto Rico; some limitations apply. In addition, we can ship to a domestic freight forwarder of your choosing for delivery overseas. We cannot ship to hotels, P.O. boxes or APO (Army Post Office), FPO (Fleet Post Office) or DPO (Diplomatic Post Office) destinations. Please call 888.798.0202  or email hmstore@hermanmiller.com for more information.

 

Delivery within the contiguous United States.

An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price.

 

Local and National shipping areas are determined by proximity to one of our shipping centers.

 

Shipping Method Rate Maximum Charge, regardless of order size
FedEx 7% of order value $279
FedEx, Signature Required 7% of order value + $20 $279 + $20
Threshold Delivery 7% of order value (+ $150 if delivering to an island) $279 (+ $150 if delivering to an island)
In-Home Delivery, Local (within 75 miles) $279 (+ $150 if delivering to an island)   
In-Home Delivery, National (more than 75 miles) $379 (+ $150 if delivering to an island)  
In-Home Delivery, Time-Specific, Local (within 75 miles) $379 (+ $150 if delivering to an island)  
In-Home Delivery, Time-Specific, National (more than 75 miles) $479 (+ $150 if delivering to an island)  

Delivery to Alaska, Hawaii or Puerto Rico.

An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price.

 

Shipping Method Rate Maximum Charge, regardless of order size
FedEx 12% of order value $479
FedEx, Signature Required 12% of order value + $20 $479 + $20
Threshold Delivery 12% of order value (+ $150 if delivering to an island) $479 (+ $150 if delivering to an island)
In-Home Delivery  $479 (+ $150 if delivering to an island)   
In-Home Delivery, Time-Specific $579 (+ $150 if delivering to an island)  

Delivery to Canada.

An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price.

 

Local and National shipping areas are determined by proximity to one of our shipping centers.

 

Shipping Method Rate Maximum Charge, regardless of order size
FedEx 12% of order value $379
FedEx, Signature Required 12% of order value + $20 $379 + $20
Threshold Delivery 12% of order value (+ $150 if delivering to an island) $379 (+ $150 if delivering to an island)
In-Home Delivery, Local (within 25 miles) $379 (+ $150 if delivering to an island)   
In-Home Delivery, National (more than 25 miles) $479 (+ $150 if delivering to an island)  
In-Home Delivery, Time-Specific, Local (within 25 miles) $479 (+ $150 if delivering to an island)  
In-Home Delivery, Time-Specific, National (more than 25 miles) $579 (+ $150 if delivering to an island)  

Shipping methods.

FedEx

Delivered to your door. Includes tracking.

 

FedEx, Signature Required

Delivered to your door. Signature required. Includes tracking.

 

Threshold Delivery

Delivered over your threshold. If destination is a multi-unit building, order will be left inside building entrance, not at your door. Includes an appointment with 4-hour delivery window. Does not include unpacking, assembly or removal of packing materials.

 

In-Home Delivery

Full-service delivery that includes placement in your room of choice, assembly and removal of packing materials by specially trained white-glove professionals. Includes an appointment with 4-hour delivery window. Does not include wall mounting or electrical installation.

 

In-Home Delivery, Time-Specific

Full-service delivery that includes placement in your room of choice, assembly and removal of packing materials by specially trained white-glove professionals. Includes an appointment with time-specific 2-hour delivery window. Does not include wall mounting or electrical installation.