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Herman Miller Store Privacy Policy

Privacy Policy Overview
We value your trust. We do not rent, sell, or exchange information about our visitors or registered users. We restrict access to visitor or registered user information to qualified Herman Miller employees. Third parties who need access to Herman Miller information in order to provide operational or other support services to us are required to comply with our high standards of security. We gather only the information that is needed to administer our business and enhance and improve our website. Internet protocols and security measures are applied to protect your personal information when placing orders.

Information You Provide Us
All of our employee-owners are required to adhere to the highest ethical standards in gathering, using, and safeguarding any information you choose to provide or are required to provide us to complete a business transaction, such as payment or shipping information. Personal information is gathered only when users make voluntarily on-line submissions or establish a user account. We take reasonable steps to ensure that personal information is accurate, complete, and current. We use personal information internally and only for the purpose of providing each user with the information they have voluntarily requested or to do business with us.

Users may opt to remove, rectify, or update their personal information currently stored in our databases. Please contact Customer Service at 888-798-0202 or via e-mail for assistance in this area.

Automatic Retrieval of Information
Herman Miller, Inc., uses certain electronic tools to capture information about how you access our website, like the type of browser and operating system being used. This information is only for use by Herman Miller, Inc., to understand user behavior, which helps to improve site quality and functionality.

How Your Information is Used
We do not rent, sell, or exchange information about website visitors or user accounts, except when required by law. We restrict access to visitor and user account information to qualified Herman Miller employees. Third parties who need access to visitor or user account information to provide operational or other support services are required by Herman Miller, Inc., to comply with our high standards of security. We gather only the information that is needed to administer our business and enhance and improve our websites.

Cookies
Cookies are small data files that are often stored on one's computer each time one visits a new website. Herman Miller, Inc., uses cookies to help personalize the user's experience when visiting certain websites. These cookies also help to uniquely identify users' computers for security purposes. These cookies do not contain personally identifiable information. The user may opt to set his or her browser to refuse cookies. However, refusal of cookies may affect the experience at many websites, including the Herman Miller Store website.

Internet Protocol
The Herman Miller Store site protects the security of your transmitted information by using Secure Sockets Layer (SSL 128-bit Encryption) certificates. The certificates encrypt all information that is gathered. We do not reveal the credit card number during order confirmation. The computer servers that store user data are protected by firewalls. In order to protect against unauthorized access to your account, it is recommended that you close the browser when you have finished using the site.

Order Security
Orders are placed on the Herman Miller Store site from a secure order form which requires users to provide contact, billing, and credit card information. This information is transmitted to the user's credit card company to authorize the purchase. We require each user's phone number to protect Herman Miller, Inc., and the user from possible fraud.