Herman Miller Store Privacy Policy

Privacy Statements

Herman Miller, Inc., values your trust.
All of our employee-owners are required to adhere to the highest ethical standards in gathering, using, and safeguarding any information you choose to provide. Personal Information is gathered only when Users make voluntarily on-line submissions of such information or voluntarily establish an account. Examples of the types of information we collect are: name, address, city, state, postal code, telephone number, e-mail address, job title, and employer. We take reasonable steps to ensure that Personal Information is accurate, complete, and current. We only use Personal Information internally and only for the purpose of providing each User with the information they have voluntarily requested, and for recording of the acceptance of these Terms of Use. Users may opt to: have Herman Miller, Inc., remove any of User's Personal Information stored in our database; access Personal Information gathered concerning the User; rectify and update any gathered information by sending such requests in writing to the above contact information.

Herman Miller, Inc. employs one or more outside companies to perform functions on our behalf, including billing you for our goods and services, processing credit card orders, fulfilling orders, delivering packages, and providing customer service. Herman Miller, Inc. only shares the information that is necessary with these companies to perform these functions. To the best of our knowledge, these companies do not retain, rent, sell or exchange personally identifiable information for any other purpose. These companies are required by Herman Miller, Inc., to comply with our high standards of security.

Users may opt to remove, rectify, or update their personal information currently stored in our databases. Please contact Customer Service at 888-798-0202 or via e-mail for assistance in this area.

Automatic Retrieval of Information
Herman Miller, Inc., uses certain electronic tools to capture information about how you access our website, like the type of browser and operating system being used. This information is only for use by Herman Miller, Inc., to understand user behavior, which helps to improve site quality and functionality.

How Your Information is Used
We may, from time to time, share your personal information within the Herman Miller family, including corporate affiliates of Herman Miller, Inc. If Herman Miller, Inc. acquires, is acquired by, or merges with another entity, Herman Miller, Inc. may share your personally identifiable information with our new corporate affiliates. Otherwise, we do not rent, sell, or exchange personally identifiable information about you to unaffiliated companies for commercial purposes, except as required by law or with your consent. We restrict access to your personally identifiable information to qualified Herman Miller employees. We gather only the visitor information that is needed to administer our business and enhance and improve our websites.

Cookies are small data files that are often stored on one's computer each time one visits a new website. Herman Miller, Inc., uses cookies to help personalize the user's experience when visiting certain websites. These cookies also help to uniquely identify users' computers for security purposes. These cookies do not contain personally identifiable information. The user may opt to set his or her browser to refuse cookies. However, refusal of cookies may affect the experience at many websites, including the Herman Miller Store website.

Internet Protocol
The Herman Miller Store site protects the security of your transmitted information by using Secure Sockets Layer (SSL 128-bit Encryption) certificates. The certificates encrypt all information that is gathered. We do not reveal the credit card number during order confirmation. The computer servers that store user data are protected by firewalls. In order to protect against unauthorized access to your account, it is recommended that you close the browser when you have finished using the site.

Order Security
Orders are placed on the Herman Miller Store site from a secure order form which requires users to provide contact, billing, and credit card information. This information is transmitted to the user's credit card company to authorize the purchase. We require each user's phone number to protect Herman Miller, Inc., and the user from possible fraud.